WALGAMES TERMS OF SERVICE
Last Updated: July 10, 2026
Introduction
Please carefully review these Terms of Service, along with our Privacy Policy.
These Terms of Service (“Agreement”) constitute a legally binding contract between Walgames, operated by VoyagerOne Dist. LTD (“Walgames,” “we,” “our,” or “us”), and you (“you” or “User”). These terms govern your access to and use of Walgames Game(s), our online platform, game-specific websites, software systems, customer support, social media, community channels, and any other online services provided by Walgames or our authorized third parties (collectively the “Walgames Services”), whether as a visitor or a Registered User.
We highlight some crucial aspects of this Agreement. By accepting these terms:
You agree to abide by Walgames’ rules and policies, including our Privacy Policy, which outlines the information we collect from you and our measures to protect it.
You acknowledge that your use of the Walgames Services is at your own risk, and Walgames’ liability is limited as specified in this Agreement.
If you reside in the United States, you agree to resolve disputes through binding individual arbitration and waive your right to participate in a class action, as described in the “Dispute Resolution” section below.
Walgames reserves the right to amend, modify, or revise this Agreement at any time, and you agree to periodically review for updates. Your continued use of the Service after any changes constitutes acceptance of the revised Terms.
“Walgames Game(s)” encompass any game(s) launched by Walgames, both present and future, including games in the testing phase, together with the software of such games and any associated content, patches, updates, upgrades, documentation, add-ons, supplements, related services, and/or any copies thereof.
1. Eligibility
The Walgames Services may not be used by anyone under the age of 18 without the supervision of a parent or legal guardian who agrees to be bound by these Terms. You represent and warrant that you are at least 18 years of age (or the age of legal majority under applicable law in your country of residence). If you are not, you represent and warrant that you have reviewed these Terms with your parent or legal guardian and that he or she has agreed to be bound by these Terms on your behalf. You are fully responsible, both legally and financially, for all actions taken using or accessing the Walgames Services.
NOTE FOR PARENTS AND GUARDIANS: You should not allow unsupervised children in your care to use any of the Services. Ensure that your children do not disclose excessive personal information and understand how to safely utilize the Services.
2. Privacy
Please refer to our Privacy Policy for information about how we collect, use, and share information about users of the Walgames Services. Our Privacy Policy is incorporated into and forms part of this Agreement.
3. Ownership / Intellectual Property
Walgames retains all rights, titles, and interests (including, but not limited to, ownership, intellectual property rights, neighboring rights, and other rights and interests) to all materials posted on the Walgames Services under relevant laws. Your use of the Walgames Services does not confer any right or interest in any aspect or feature thereof upon you, including (if applicable) any in-game rewards, achievements, characters, Virtual Currency, levels, or other content. Additionally, any data related to your use of the Walgames Services, such as character data, game progress, or customizations, may be discontinued at any time without prior notice at Walgames’ sole discretion.
All Walgames Services, including trade secrets, database rights, copyrights, patents, trademarks, and other intellectual property rights and interests therein, are copyrighted and protected by applicable laws, including but not limited to copyright laws and international treaties. All materials comprising the Walgames Services are safeguarded from unauthorized use.
You agree not to modify, copy, distribute, frame, reproduce, republish, download, scrape, display, post, transmit, or sell any part of the Walgames Services without prior written permission from Walgames. Any use of our copyrighted materials, including derivative works, requires explicit prior written consent. Unauthorized reproduction or redistribution of the Walgames Services is prohibited and may incur severe civil and criminal penalties under applicable laws.
4. Limited License
Walgames grants you a personal, non-transferable, non-sublicensable, revocable, limited license to access and use the Service solely for viewing and utilizing the relevant Services for your personal, non-commercial use, and for no other purpose. This license does not include: (a) any resale or commercial use of the Walgames Services or the materials therein; (b) the distribution, public performance, or public display of any materials; (c) modifying or otherwise making any derivative uses of the Walgames Services or the materials; (d) downloading (other than page caching) of any portion of the Walgames Services except as expressly permitted; or (e) any use of the Walgames Services other than for their intended purposes. Your use of the Services does not grant you any ownership rights, and your license is subject to these Terms. Walgames may revoke this license at any time.
5. User Content
“User Content” refers to feedback, suggestions, comments, ideas, messages, and/or any other information, including software and code, that you provide to Walgames or our agents, or that you create, post, send, or store through the Walgames Services (e.g., in-game chat). By submitting User Content, you grant Walgames a global, irrevocable, fully paid, royalty-free, perpetual, sublicensable, transferable, assignable, and non-exclusive license to use, disseminate, modify, sublicense, translate, publish, distribute, transmit, publicize, promote, perform, display, create derivative works from, sell, offer for sale, and/or otherwise use the User Content for any purpose. You confirm that any User Content you provide does not infringe upon intellectual property rights or other proprietary or personal rights. You also acknowledge that Walgames may remove and permanently delete any User Content from the Service without notice.
Although Walgames has no obligation to screen, edit, or monitor User Content, Walgames reserves the right, in its sole discretion, to access, use, monitor, disclose, or preserve information associated with your use of the Service when Walgames forms a good faith belief that doing so is necessary to (a) comply with applicable law or legal process; (b) enforce these Terms or protect the rights or property of Walgames or its users; (c) help prevent loss of life or serious physical injury; or (d) prevent obscene, harassing, or otherwise objectionable activities.
6. Submissions
If you submit product suggestions, questions, creative materials, ideas, or other information about our Services or Walgames (“Submissions”), such Submissions, whether submitted via the Walgames Services or otherwise, will be non-confidential and shall automatically become the sole property of Walgames. Walgames shall own, and you hereby assign to Walgames, all right, title, and interest, including all intellectual property rights, in and to such Submissions, and Walgames shall be entitled to the unrestricted use and dissemination of these materials for any purpose, commercial or otherwise, without acknowledgment or compensation to you.
7. Purchases, Billing and Refunds
You acknowledge that any payment for the right to access the Service, including Virtual Currency and/or Virtual Good(s), is non-refundable and non-transferable, except as required by applicable law or as otherwise stated in our policy. All charges incurred in connection with the Services are due upon purchase, final, and are not refundable in whole or in part, regardless of the payment method, except as expressly set forth in these Terms or as required by applicable law.
When you make a purchase through a third party linked to the Walgames Services (e.g., Google; PayPal) or provide payment to Walgames directly, you represent that you are the authorized user of the payment method, and you authorize Walgames to charge your payment method for any fees incurred by you. If your use of funds is subject to any sales or other taxes, Walgames may also charge you for those taxes. You are responsible for all purchases made by you or anyone else using your Walgames or third-party account.
Walgames reserves the right to suspend or terminate your account or use of the Walgames Services if, after investigation, Walgames determines in its sole discretion that you abused the payment system, including by requesting or generating refunds without valid reasons or for an improper purpose. If you have questions about our refund policy, please contact our customer service at the email address provided below.
8. Rules of Conduct / Acceptable Use
The Walgames Service may offer Communication Channels, such as forums or chat areas, for user interaction. While Walgames is not obligated to monitor these channels, we reserve the right to review and remove any materials at our discretion. You agree that your use of the Walgames Services will not violate any law, contract, intellectual property, or other third-party right, and you agree to refrain from:
Posting, uploading, or transmitting obscene, indecent, vulgar, defamatory, harassing, threatening, or otherwise objectionable content.
Uploading or transmitting files containing viruses, corrupted data, or other harmful, disruptive, or destructive files or malicious software.
Violating the rights of any party, including intellectual property rights, or attempting to obtain passwords or other private information.
Reverse engineering any aspect of the Walgames Services, or attempting to discover source code or bypass or circumvent measures employed to prevent or limit access to any area, content, or code of the Services.
Using any robot, spider, crawler, scraper, or other automated means not provided by us to access, copy, extract, aggregate, or distribute any content or data from the Services.
Using cheats, hacks, exploits, or third-party software, or exploiting game errors, to gain an unfair advantage.
Selling or attempting to sell any user account or account-related in-game items to any third party by any means.
Misusing support channels, making false reports, or engaging in any illegal activity.
9. Modifying or Terminating the Services
Walgames reserves the right to modify, update, or discontinue the Services, or any features or portions thereof, at any time without prior notice. You agree that Walgames may suspend or terminate your right to access the Services at any time, for any reason, without notice, obligation, or liability to you. Provisions that by their nature should survive termination (including ownership, disclaimers, limitation of liability, indemnification, and dispute resolution) shall survive.
10. Disclaimer of Warranties; Limitation of Liability
YOUR USE OF THE SERVICE IS AT YOUR OWN RISK. THE WALGAMES SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND. Walgames, its officers, directors, employees, and agents disclaim all warranties, express or implied, including, without limitation, any warranty of non-infringement and the implied warranties of merchantability and fitness for a particular purpose. We make no guarantees regarding the accuracy or completeness of the content and assume no liability for any errors or damages resulting from your use of the Service.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, in no event shall Walgames or its affiliates, licensees, licensors, and contractors be liable for any special, indirect, incidental, punitive, or consequential damages arising from your use of, misuse of, or inability to use the Service, whether based on warranty, contract, tort, or any other legal theory, even if Walgames has been advised of the possibility of such damages. IN ANY CASE, WALGAMES’ AGGREGATE LIABILITY TO YOU IN CONNECTION WITH ANY CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES IS LIMITED TO THE AMOUNT (IF ANY) YOU ACTUALLY PAID TO WALGAMES FOR THE SERVICES THAT ARE THE SUBJECT OF SUCH CLAIM. If a law restricts our ability to limit liability or disclaim warranties, the limitations above will apply to the greatest extent permitted by law.
11. Indemnification
You agree to indemnify and hold Walgames, its directors, officers, agents, contractors, partners, and employees (the “Walgames Parties”) harmless from any actual or threatened claims, costs, damages, losses, or other liabilities, including reasonable attorney’s fees, arising out of or related to: (a) your use of the Service; (b) any User Content or Submissions you provide; (c) your violation of these Terms; or (d) your infringement of any third-party rights. Walgames will have the right, in its sole discretion, to control the defense of any such matter and to determine whether to settle it and on what terms.
12. Dispute Resolution; Governing Law; Binding Arbitration; Class Action Waiver
Asia and the Middle East
(a) If you reside in East or South East Asia, Russia, or the Middle East, the law governing the interpretation and enforceability of this Agreement shall be the laws of Singapore, without reference to its conflict of law principles. The courts of Singapore shall have exclusive jurisdiction.
Europe, Africa, and the United Kingdom
(b) If you reside in Western, Central, and Eastern Europe, Africa, or the United Kingdom, the law governing the interpretation and enforceability of this Agreement shall be the laws of Germany, without reference to its conflict of law principles. The courts of Cologne shall have exclusive jurisdiction.
The United States
(c) If you reside in the United States, the following provisions apply. Any matter we are unable to resolve and all disputes or claims arising out of or relating to these Terms or your use of the Walgames Services (each, a “Claim”), with the exception of the matters described in Section 12(e) below, shall be finally settled by binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Commercial Arbitration Rules and the supplementary procedures for consumer-related disputes, excluding any rules or procedures governing or permitting class actions. The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve all Claims. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. ANY SUCH ARBITRATION SHALL BE CONDUCTED IN THE PARTIES’ INDIVIDUAL CAPACITIES ONLY AND NOT AS A CLASS ACTION OR OTHER REPRESENTATIVE ACTION, AND THE PARTIES WAIVE THEIR RIGHT TO FILE A CLASS ACTION OR SEEK RELIEF ON A CLASS BASIS. If any court or arbitrator determines that the class action waiver is void or unenforceable, or that an arbitration can proceed on a class basis, then the arbitration provisions in this Section shall be deemed null and void in their entirety. The governing substantive law shall be the laws of the State of California and applicable federal law.
(d) The rules governing the arbitration may be accessed at www.adr.org or by calling the AAA at +1.800.778.7879. To the extent the initial filing fee for the arbitration exceeds the initial filing fee for a lawsuit, we will pay the difference. If the arbitrator finds the arbitration to be non-frivolous, we will pay all of the actual filing and arbitrator fees for the arbitration.
(e) Section 12(c) does not apply to any Claim (i) in which a party is attempting to protect its intellectual property rights (such as patent, copyright, trademark, or trade secret rights, but not including privacy or publicity rights), or (ii) that may be brought in small claims court.
(f) You and Walgames agree that the state or federal courts in Los Angeles County, California shall have exclusive jurisdiction over any appeals of an arbitration award and over any suit between the parties not subject to arbitration.
These Terms shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded.
13. Miscellaneous
If any part of these Terms is determined to be unlawful, void, or for any reason unenforceable, then that part will be severed from these Terms, and the rest of the Terms will remain enforceable. If we do not enforce any provision of these Terms, that will not be considered a waiver of our rights. Any waiver of these Terms must be made in a written document signed by an authorized representative of Walgames. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Walgames regarding the Walgames Services.
14. Changes to these Terms
We may change these Terms from time to time. If we do, we will provide notice of any changes, such as by posting the most recent version on our Services and updating the “Last Updated” date above. Your continued use of the Walgames Services following any notice we provide will confirm that you have agreed to the amended Terms. If you do not agree to the amended Terms, you must stop using the Walgames Services.
Contact Us
For questions, concerns, or requests regarding these Terms, please contact our game customer service at:
support.policechief@walgames.com
