WALGAMES PRIVACY POLICY

Last Updated: July 10, 2026

VoyagerOne Dist. LTD (“Walgames,” “we,” “our,” or “us”), operating under the domain Walgames, holds paramount the privacy of individuals (“you” or “user”) who engage with our digital platforms, including websites and games accessible on diverse devices such as mobile phones, PCs, and other authorized platforms (“Walgames Games”). This also includes individuals who access any of the services we provide, encompassing software systems, customer support, marketing and advertising, and community services (collectively, the “Walgames Services” or “our services”).

This Privacy Policy explains the rationale and methodology behind our collection, storage, and use of your personal data. It also outlines the choices and rights you have regarding the personal data you provide to us or that we collect in connection with the Walgames Services. If you have any questions about this Privacy Policy, please contact us using the information provided in the “Contact Us” section.

We may update this Privacy Policy from time to time by publishing a new version on both the Walgames Platforms (including our websites and games) and the Walgames Services. In the event of any material changes, we will notify you by posting a notice within the Service prior to the changes taking effect. Your continued use of the Service after the effective date will signify your acceptance of the updated Privacy Policy.

Data Collection and Processing

Data Provided by You:

1. Account Registration Information: Upon creating an Account, we may gather your chosen username, email address, phone number, password, and verification code.

2. Details from Connected Social Media Accounts (Third-party): Opting to log in via your social media account(s) may result in the receipt of pertinent information from third-party social media providers, which will be integrated into your account details.

3. Personal Profile Particulars: Where available, you can establish personal profiles by selecting a nickname, creating a personal signature, uploading an avatar, and providing other relevant information.

4. Message Content: Utilizing chat functions (e.g., in-game chat) may involve the processing of communication records, with encryption implemented to safeguard your data.

5. User Service Information: When availing technical and/or customer service support or exercising legal rights as a data subject, we may collect information provided during communications with our support team.

6. Payment Information: Opting to make purchases may necessitate the collection of payment data, which may include credit card information, bank account details, and/or other payment process information such as a PayPal account.

7. Additional Data Voluntarily Provided by You (e.g., data to recover a lost account and participation in surveys).

Automatically Collected Data:

1. Account and Game-related Data: Information concerning your gameplay status, progress, and usage statistics.

2. Internet Protocol (IP) Address and Mobile Device Identifiers (e.g., device ID, device name, advertising ID, MAC address, IMEI, operating system, browser type, and language).

3. Cookies and Comparable Technologies.

4. General Location Information (typically derived from your IP address; we do not collect real-time device location).

5. Data Pertaining to Your Utilization of the Service (e.g., gameplay data and interactions with other players).

Fraud Prevention and Anti-Cheat Data:

Providing a fair, balanced, and competitive experience is important to us. We strictly prohibit cheating, hacking, account theft, and other unauthorized or fraudulent activity, and we use in-house and third-party anti-cheat and fraud prevention technologies that may collect and analyze data to detect and prevent malicious activity, including payment fraud.

In specific instances, we may collect additional personal data beyond the aforementioned categories based on your consent or other legal justifications, in which case we will provide comprehensive information regarding any such collection or processing.

Purposes of Data Collection and Processing

To provide the Walgames Services, we collect and process your personal data for one or multiple purposes, including but not limited to:

(1) Establishing and updating user accounts;

(2) Operating our services to permit or restrict access;

(3) Delivering products requested by you, including social features, and fulfilling our contractual obligations towards you;

(4) Analyzing and managing our services for system administration, user service, security, fraud detection, account owner authentication, archival, and/or backup purposes;

(5) Rectifying bugs or errors, enhancing our services, and responding to customer preferences, including language and location customization;

(6) Developing new services or products and enhancing user experience;

(7) Processing, verifying, and confirming payments;

(8) Providing relevant advertising and assessing the efficacy of our advertising and marketing initiatives;

(9) Communicating with users, monitoring Service usage and social features, moderating chats, taking action against fraudulent or disruptive players, and analyzing, profiling, and segmenting users;

(10) Personalizing user experiences;

(11) Disseminating product announcements and other pertinent information related to our services;

(12) Offering software verification, upgrades, and administration, and notifying users of special events;

(13) Sending information pertinent to Walgames and our Services, including offers, updates, security alerts, and support messages;

(14) Fulfilling obligations under applicable laws and regulations, and responding to government authority requests;

(15) Establishing, exercising, or defending legal claims;

(16) Analyzing, profiling, segmenting, merging, and/or updating all collected data (whether aggregated or individualized) to enhance service quality;

(17) Safeguarding the integrity, information security, and financial security of our services or users, and enforcing compliance with the Terms of Service;

(18) Monitoring your progress and accessed content, as well as your online behavior across our websites and applications; and/or

(19) Pursuing any other purposes for which we provide specific notice at the time of information collection.

Our affiliates may be engaged to process your information, provided they adhere to the terms outlined in this Privacy Policy. “Affiliates” denotes entities directly or indirectly controlling, controlled by, or under common control with Walgames. When interacting with third-party services on our platforms (such as social media widgets, share buttons, and/or login mechanisms), this Privacy Policy does not extend to such features, which are subject to the respective third-party privacy policies.

Data Recipients

In addition to Walgames, your data may be accessible by others under the following circumstances:

Other Players and Users: Other players and users may view your profile data, in-game activities, and messages you have posted.

Partners Collaborating with Walgames: These partners process your data solely as per Walgames’ instructions to deliver the Service, encompassing hosting, player support, advertising, analytics, and fraud prevention.

Other Companies and Public Authorities: To combat fraud and illegal activities, we may exchange data with other organizations and provide it to public authorities in response to lawful requests, to comply with the law, or to protect the rights, property, or safety of us, our players, or others.

Advertising and Social Media Partners: These partners may access your data and operate under their respective privacy policies.

Corporate Transactions: In connection with certain corporate transactions, such as a merger, acquisition, restructuring, financing, or the sale of all or a significant part of our business, your data may be transferred to the relevant successor or acquiring entity, subject to this Privacy Policy or a superseding notice.

International Data Transfers

Given the global nature of our Service, your data may be transferred to, or stored in, jurisdictions outside the region where you reside, including the United States and Singapore, where we or our service providers operate. As different countries may have varying data protection laws, we implement adequate safeguards to protect your data. For transfers of personal data from the European Economic Area, the United Kingdom, or Switzerland, we rely on appropriate transfer mechanisms such as the Standard Contractual Clauses approved by the European Commission (and the UK International Data Transfer Addendum, where applicable), or the EU-U.S. and Swiss-U.S. Data Privacy Frameworks where relevant.

Legal Bases for Processing (EU/EEA and UK Residents)

If you are located in the European Economic Area, the United Kingdom, or Switzerland, we process your personal data only where we have a valid legal basis to do so. The legal bases we rely on depend on the Walgames Services you use and how you interact with them, and primarily include:

(a) Contractual Necessity: we process personal data to perform the Walgames Services you requested under our Terms of Service, including managing our relationship with you and responding to your support requests.

(b) Legitimate Interests: we process personal data as needed for our legitimate business purposes, such as to communicate with you, authenticate users, develop and improve the Services, secure and protect the Services, prevent fraud and illegal activity, and support internal purposes such as auditing and data analysis, provided such interests are not overridden by your rights and freedoms.

(c) Legal Obligations: we process personal data when necessary to comply with legal obligations, such as responding to legitimate requests from law enforcement or other government authorities.

(d) Consent: we process personal data when you provide us with your consent to do so. You may withdraw your consent at any time without affecting the lawfulness of processing before withdrawal.

You have the right to access, correct, delete, or obtain a portable copy of your personal data, and to object to or restrict our processing of it. To exercise these rights, contact us using the details in the “Contact Us” section. You also have the right to lodge a complaint with your local data protection authority.

Your Rights and Options

Opt-out of Marketing Communications: You can opt out of promotional communications, such as marketing emails, by following the instructions provided in such communications.

Opt-out of Targeted Advertising: You can opt out of interest-based advertising on mobile applications by adjusting your device settings to “limit ad tracking” (Apple iOS) or “opt-out of interest-based ads” (Android). For personalized in-game offers, use the options available in the game settings.

Other Rights: You have the right to rectify your data, request deletion, object to or restrict how we use or share your data, and withdraw your consent. We commit to addressing all requests promptly. For unresolved concerns, you may contact our U.S.-based third-party dispute resolution provider (free of charge) or your local data protection authority.

California Privacy Rights (CCPA/CPRA)

The California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), provides California residents certain rights with respect to their personal information. If you are a California resident, you may have the right to: (1) request to know the categories and specific pieces of personal information we collect, use, and disclose; (2) request deletion of your personal information; (3) request correction of inaccurate personal information; (4) opt out of the “sale” or “sharing” of your personal information; and (5) not be discriminated against for exercising these rights.

In the past 12 months, we have collected the following categories of personal information, as described in the CCPA:

(a) Identifiers (such as username, email address, phone number, and device identifiers);

(b) Commercial information (including purchase history);

(d) Geolocation information (such as general location derived from your IP address); and

(e) Other personal information as defined under California law (such as payment card information).

We collect personal information for the business and commercial purposes described in the “Purposes of Data Collection and Processing” section above, and we may share personal information with advertising partners and their affiliates. You or your authorized agent may submit requests by contacting us as described in the “Contact Us” section below. We may ask you for additional information to verify your identity before completing your request. We will not discriminate against you for exercising your CCPA rights.

Cookies and Similar Technologies

We and our partners utilize cookies and similar technologies to furnish and personalize the Service, analyze usage, target advertisements, and prevent fraud. You can disable cookies in your browser settings, though doing so may impair certain features of the Service.

Data Protection Measures

To ensure a secure player experience, we continuously develop and implement administrative, technical, and physical security measures to safeguard your data from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, so you should keep your credentials confidential to help protect your information.

Data Retention

We retain your data for as long as your account remains active or as necessary to provide the Service. Periodically, we de-identify unused game accounts and review and de-identify unnecessary data. If you request the removal of your personal data, we will retain it as necessary for legitimate business interests, such as complying with legal obligations, resolving disputes, preventing fraud, and enforcing agreements.

Children’s Privacy

The Walgames Services are intended for a general audience and are not directed to children (generally considered to be under 13, or the applicable minimum age in your jurisdiction). We do not knowingly collect or solicit personal data from children under 13, or knowingly allow such individuals to use our Services, without seeking any required parental consent in accordance with applicable law, such as the U.S. Children’s Online Privacy Protection Act (“COPPA”). If a user indicates they are a COPPA minor, we will require that user to complete a parental approval process before continuing to access the relevant Services. If you are under 13, please do not provide any data about yourself to us. If we become aware that we have collected personal data from a child under 13 without required parental consent, we will promptly delete it. Parents or legal guardians may review the personal information associated with their child’s account or request that we delete it by contacting us as described below.

Your Choices and Controls

We strive to offer meaningful choices regarding the personal information we collect. Specific options may vary depending on our relationship with you and the Walgames Services you use. Examples include:

Requesting access to, correction of, or deletion of personal information collected from you.

Modifying your email marketing preferences, such as unsubscribing from marketing emails.

Adjusting privacy settings on third-party websites to limit information shared with us.

Altering browser or mobile device settings to block, manage, delete, or limit tracking technologies like cookies.

Some regions provide individuals with specific choices concerning their personal information by right under local law.

Contact Us

If you have any questions, concerns, or requests regarding this policy, please reach out to our privacy team by emailing us at privacy@walgames.com or by using the Privacy-Related Request Form on our website. California residents may exercise their privacy rights by calling us toll free at 1-866-I-OPT-OUT and entering service code 2092# to leave us a message. 866-I-OPT-OUT is a service of CCPAtollfree.com.